‘CHEVY ASSIST’s Owners with RM 6 Million worth of spare parts available!
NAZA Quest Sdn Bhd (formerly Pavillion Crest Sdn Bhd), a member of the NAZA Group of Companies, is now offering all Chevrolet owners in Malaysia a 24 hour/7 day ‘Chevy Assist’ program for hassle-free emergency Roadside Assistance and general inquiries.
The program was set up in appreciation of the loyalty of Chevrolet customers and reflects NAZA’s unwavering commitment to its Chevrolet customers at present and in the future. Now, Chevy owners who find themselves in a road-side predicament may rest assured knowing that they can rely on Chevy Assist to be there for them at any hour of need.
Members can call Chevy Assist at the dedicated toll free number 1-800-2-CHEVY (24389) for swift assistance wherever they are.
Chevrolet customers who had purchased their cars before the brand came under the NAZA Group, can also benefit and take advantage of this program. In fact, all Chevrolet owners may also utilize the Free Labour Service Campaign 2010 which NAZA Quest Sdn Bhd is currently running (16 August – 30 September 2010) across authorized Chevrolet dealerships nationwide.
“NAZA Quest Sdn Bhd is re-affirming its commitment to expand the brand’s presence in Malaysia with the development of more 3S (Sales/Service/Spare Parts) Centres; which will ultimately bring the total number of Chevrolet 3S Centres in Malaysia to 23 (each outlet averaging at 10,000 square feet in area) by end of the year. Among the locations that will have new showrooms shall be Kampung Baru in the Klang Valley as well as Sabah and Sarawak. These nationwide outlets will have RM6 million worth of spare parts available for Chevy customers,” stated Dato’ Haji SM Faisal SM Nasimuddin, Joint Group Executive Chairman of NAZA Group of Companies.
Membership
You are automatically a member of our Chevy Assist program when you purchase Chevrolet vehicle AND the vehicle is insured under one of our panel of insurers below:
- Lonpac Insurance Bhd
- AmG Insurance Berhad
The membership period is for ONE year only. Subsequent insurance* renewals with our panel insurers will renew the membership automatically without any renewal charges.
Alternatively, Chevrolet owners may opt to purchase or renew membership by paying the annual fees of RM 15.
*Insurance renewal with our panel insurers must be made at our authorised dealers to enjoy the free annual membership.
Chevy Assist Membership Benefits
In case of emergency due to breakdown or accident, the following benefits will be enjoyed by Members:-
- 24-hour breakdown assistance
- Free towing worth of RM 300
- Free minor on the spot repairs; covering jump starting, tyre changing and refueling arrangement
For members who are insuring their vehicle with our panel insurers, they will enjoy:
- Waive of “Betterment structure on parts replaced during accident repair for up to 7-year old vehicles
- Assurance of genuine Chevrolet parts replacement from Chevrolet authorized repairers
- Assurance to tow accident vehicles to nearest Chevrolet authorized repairers when members call our toll free number
Other benefits of being a Chevy Assist member include:
- Traffic and telematic information for members who are requesting for a traffic congestion info through SMS update
- Weather forecast information through SMS update
- Flight booking arrangement
- Hotel reservation or accommodation arrangement
- Home assistance (arrangement for locksmith, plumbing and house related)
For further information, log on to the local Chevrolet website at www.chevrolet.com.my
About the author:
Jay WM Wong Editor
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May I know how much is the fuel pump of Optra 1.8A
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Jay WM Wong Reply:
September 3rd, 2010 at 12:13 PM
Hi Sambarath, did you mean how much it costs to fill up the Optra 1.8A from the reserve tank onwards? A full tank of petrol would cost between RM90 – RM100 for RON95 petrol. Thats roughly about 50-55 litres of fuel, but this is just an estimate since the fuel tank is capable of holding 60L of fuel. Hope this helps.
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Dear Jay,
TQ for your prompt reply!
But my enquiry is about the price of Fuel Injection Pump of Optra 1.8A
since mine is at default which need to be changed.
Appreciate your assistance.
TQ,
Regards,
SAM
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Jay WM Wong Reply:
September 4th, 2010 at 4:16 AM
Hi Sam,
You’re most welcome! Apologies for the mis-interpretation earlier. For your best interest, it would be more prudent for you to contact Chevy’s personnel on that note, because we’re really not Chevy’s representative nor are we their spare parts vendor.
If i may suggest, search for “Chevrolet Malaysia” within Facebook, they’ve got their contacts details under the Info tab, including a toll free number: 1-800-2-24389.
Best of luck to you Sam.
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Looks like a lot of people will benefit from this program. Many Chevy’s breaking down?
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Jay WM Wong Reply:
September 6th, 2010 at 6:10 PM
Good question. How is the reliability of your Chevy at the moment? Any major issues anyone would like to point out?
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I have Chevrolet Aveo 2003 1.5 Auto.
I would like to install an air-bag.
Can the people at Chevrolet tall
me how to do this ???
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Jay WM Wong Reply:
February 9th, 2011 at 3:38 AM
Hi Tim, we’re pretty confident that the Chevy personnel should be able to provide you with an answer on that.
Here’s the FB link to Chevrolet Malaysia’s page where you should be able to obtain the necessary info for you to get in contact with them. http://www.facebook.com/MYChevrolet?v=info
Do let us know how it went.
Best of luck to you
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I am David Tai, owner of OPTRA 1.8. I send my car for service in Feb 2011 at Cergazam Petaling Jaya and inform that the power sterling pump is not working and requested to change and replace a new one.
To my surprise, they told me they do not have stock available. I order and book for the pump. I called and follow up with Ah Tek, the parts person in Cergazam. Every time he will tell me stock not arrive.
They did not advise me what wil happen to the car if I were to continue driving the car with the faulty power sterling pump. On 16 March 2011 approximately 7.05 am, while am driving to work,, the pump burst and the belt snapped into the timing belt and my car broke down near Muzeum Negara.
I called AAM and they told me the pump burst need to tow to workshop. I called Ah Tek and told him the car broke down cause of the pump burst. To my surprise he told me I can send my car over and get ot replace. My question why teh car broke down, there are stock available. AAM tow truck tow my car to Cergazam and reach there before 10.30 am and by 4.30 pm I called and check on the car, they told me my car could not be started and need over-hauled.
My car is lying idle in the workshop since 16 March 2011 and nothing has been done. They told me one of the parts is not available and need to wait at least 3 to 4 weeks for the parts to arrive.
To me by then, my car will only be ready in 2 – 3 months time. To me this is ridiculous. Dont they keep their stock????
They have been selling cars to many people on the road, and please dont tell me they dont keep stock??? and only will order when someone car broke-down.
I have been renting a car for my daily use and who is going to bear this cost?????
I need the top management of Cergazam and Naza Quest to answer this..
Angry and frustrated owner of WQB 2221
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[Reply]
I am David Tai, owner of OPTRA 1.8. I send my car for service in Feb 2011 at Cergazam Petaling Jaya and inform that the power sterling pump is not working and requested to change and replace a new one.
To my surprise, they told me they do not have stock available. I order and book for the pump. I called and follow up with Ah Tek, the parts person in Cergazam. Every time he will tell me stock not arrive.
They did not advise me what wil happen to the car if I were to continue driving the car with the faulty power sterling pump. On 16 March 2011 approximately 7.05 am, while am driving to work,, the pump burst and the belt snapped into the timing belt and my car broke down near Muzeum Negara.
I called AAM and they told me the pump burst need to tow to workshop. I called Ah Tek and told him the car broke down cause of the pump burst. To my surprise he told me I can send my car over and get ot replace. My question why teh car broke down, there are stock available. AAM tow truck tow my car to Cergazam and reach there before 10.30 am and by 4.30 pm I called and check on the car, they told me my car could not be started and need over-hauled.
My car is lying idle in the workshop since 16 March 2011 and nothing has been done. They told me one of the parts is not available and need to wait at least 3 to 4 weeks for the parts to arrive.
To me by then, my car will only be ready in 2 – 3 months time. To me this is ridiculous. Dont they keep their stock????
They have been selling cars to many people on the road, and please dont tell me they dont keep stock??? and only will order when someone car broke-down.
I have been renting a car for my daily use and who is going to bear this cost?????
I need the top management of Cergazam and Naza Quest to answer this..
Angry and frustrated owner of WQB 2221
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[Reply]