The Association of Malaysian Highway Concessionaires has announced that all 21 toll plazas in the Klang Valley will be fully electronic by the end of this year.
Speaking to the New Straits Times, its president Datuk Zainudin A. Kadir said the decision to go cashless would improve efficiency as well as comfort for highway users.
“At manual collection toll booths, an average of 360 collections can be made per hour compared to 1,000 collections via Smart Tag,” he explained.
According to Zainudin, 10 toll plazas on four highways in the Klang Valley would only accept electronic toll payments such as PLUSMiles, Touch ‘n Go, and SmartTAG starting January 13, 2016.
The plazas include: Salak Selatan (MEX), Putrajaya (MEX), Seri Kembangan (MEX), PJS2 (NPE), PJS5 (NPE), Pantai Dalam (NPE), Batu 9 (Grand Saga), Batu 11 (Grand Saga), Seri Muda (LKSA) and Alam Impian (LKSA).
Zainudin said that once the enforcement starts, the four highway concessionaires would offer a 10 percent rebate to all Class One vehicles users between January 13 and March 12.
He also added that the move will not affect the existing toll collectors. Instead, they would be redeployed to other tasks including customer services.