Volkswagen Group Malaysia has announced the launch of its new dealership in Alor Setar. Owned and operated by Lee Motors Autohaus, the facility is the first 3S (sales, service and spare parts) centre and the only authorised Volkswagen dealer in the city.
Established with an initial investment of RM18 million by Lee Motors Autohaus, the 3S centre will be able to cater and support both growth and aftersales in the northern region and serve customers from Alor Setar, Jitra, Changlun, Arau, Kangar as well as Sungai Petani.
The centre spans over a total of 35,352 sq. ft. The showroom has enough space to fit up to 11 car displays and a customer lounge, where a cafe and wifi connection are readily available. On top of that, the centre also provides disable parking and toilet for customers’ convenience.
The service centre has a total of eight service bays manned by 15 experienced and trained aftersales staff. It is also equipped with cargo lifts, diagnostics tools as approved by Volkswagen Germany as well as a special CCTV system where customers can watch their cars being serviced from the comfort of the customer lounge.
Volkswagen Alor Setar 3S centre showroom and sales operates from Monday to Sunday from 9:00am to 6:00pm while aftersales services are available from Sunday to Friday from 9.00am to 6:00pm. Both sales and aftersales are closed on public holidays.