Despite a 13% dip in Total Industry Volume (TIV) for 2016, Mercedes-Benz Malaysia Commercial Vehicles (MBM CV) delivered a “resilient performance”, recording a total of 2,612 vehicles sold in 2016 comprising FUSO light duty and heavy duty trucks as well as Mercedes-Benz trucks and vans.
The Mercedes-Benz Actros proved to be a top choice among hauliers as it recorded a total of 216 units sold in 2016, representing a double digit growth of 24%, while FUSO trucks recorded 2,374 units sold.
MBM CV last year increased its market share in the Malaysian logistics and transportation sector, climbing up the ranks to place second in the premium commercial vehicle segment.
It recorded an increase in throughput at its service centres nationwide compared to the previous year, with a total of 24,956 vehicles serviced, comprising 3,920 Mercedes-Benz Commercial Vehicles and 21,036 FUSO trucks.
In efforts to enhance customer experience, MBM CV began to upgrade its service centres in 2016, the first being the Hap Seng Commercial Vehicle 3S Centre (Kuantan) in the east coast region to cater both Mercedes-Benz and FUSO Commercial Vehicles.
Similarly, MBM CV and its dealer partners aim to upgrade additional service centres to facilitate sales and service, maintenance and repairs for both brands in 2017.
MBM CV’s move to enhance and expand its presence in Malaysia is in line with the needs of the transport and haulage segment for reliable vehicles with minimal down-time.
There are currently a total of 72 service centres catering to both Mercedes-Benz and FUSO Commercial Vehicles.
The company has invested a total of RM28million in the Mercedes-Benz Commercial Vehicle production line at its Pekan plant since 2004.
To date, the production plant has produced over 25,000 Mercedes-Benz and FUSO Trucks to match growing local demand.
“We enjoyed a very positive year in 2016, securing fleet deals for both our FUSO trucks and Mercedes-Benz prime movers.
“Additionally, our ability to deliver top class service quality is attributed to our focus to consistently refresh our technicians’ skills and knowledge, regardless of years of technical experience, through initiatives like the MBM Skills Competition Commercial Vehicles,” said MBM CV vice president Albert Yee.