Official distributor for Piaggio, Vespa and Aprilia in Malaysia Naza Premira Sdn Bhd has streamlined its operations by centralising the three brands at the Piaggio Motoplex Concept Showroom at the Naza Automall, Petaling Jaya.
“This positive streamlining effort will enhance the quality of sales experience for consumers in terms of giving them a total holistic view of the three brands, which are now housed under the same facility,” said the company in a statement.
Naza Premira Sdn Bhd has also streamlined its After Sales Division for Piaggio Group products with the setup of the Naza Premira Technical Centre situated within the Naza Automall compound.
Alternatively, owners can also service their bikes at authorised service centres nationwide.
All authorised service centres are now equipped with an exclusive Piaggio Advance Diagnostic System (PADS) that can perform several technical analyses such as downloading the Electronic Control Unit (ECU) Data that can be reset and reprogrammed while remapping and checking error code for any trouble shooting.
Naza Premira Sdn Bhd chief operating officer Farouk Faisal said the company has gained good support from its authorised service centres by streamlining the after sales division, leading to a 200% increment for Piaggio brand parts sales nationwide.
“We are currently holding more than RM2 million worth of parts and accessories and our authorised dealers holding more than RM300,000 worth of parts and accessories.
“With this initiative, we ensure that our customers will have an ease of mind when buying any of our products where we provide complete services via our Sales, Service and Spare Parts,” he said.
The Piaggio Motoplex Concept Showroom will have its official launching in the second quarter of 2017.
“It will be a revolutionary new retail concept showroom that showcases the very best of Piaggio Group, all under one roof.
“The new format gives visitors a chance to explore what makes the Piaggio group brand (Piaggio, Vespa and Aprilia) truly special, while discovering some of the best-selling products,” said the company.