Grab, the e-hailing service provider, will be launching various securty measures such as the SOS button by this year.
Besides that, it will also be providing female Grab drivers with a closed-circuit camera system for security purposes.
According to its communications director Regina Arumugam, these measures are expected to be launched in stages before the end of the year.
Meanwhile, she said everyone has equal opportunity to join the company, including taxi drivers, and it had never intended to impact the income of public transport service providers.
Grab, formerly known as MyTeksi, was formed to assist taxi drivers to further enhance the public transport industry in Malaysia as well as to increase drivers’ income.
“What Grab does actually is to link supply and demand using an application; if previously taxi drivers need to spend time waiting for passengers or looking for passengers, with this application they can find passengers in nearby areas without waiting.
“Here, the taxi drivers have saved in two things namely time and car fuel,” she said.
Regina added that rewards would also be given to its passengers if they regularly use the service.
Grab now operates in 25 cities in Malaysia and has over 1.1 million drivers in seven countries – Myanmar, Thailand, Vietnam, Singapore, Indonesia, Philippines and Malaysia.