E-hailing services such as Grabcar and Uber are now regulated, making Malaysia the first country to legalise these services, said Minister in the Prime Minister’s Department Datuk Seri Nancy Shukri.
Bernama reported the provision to monitor these services was made possible following the passing of the Land Public Transport (Amendment) Bill 2017 and the Commercial Vehicles Licensing Board Act (Amendment) Bill 2017 in Dewan Rakyat yesterday.
“This is the first time e-hailing services are regulated, meaning that all eyes are on us now; so far, no other country has implemented monitoring on e-hailing.
“However, to carry out enforcement on the services, it must first be monitored,” said Nancy.
Under the bill, e-hailing drivers in the Peninsular are subject to the jurisdiction of the Land Public Transport Commission (SPAD), while the Commercial Vehicles Licensing Board (CVLB) regulates drivers in Sabah and Sarawak.
The bills will enforce similar requirements imposed on taxi drivers to drivers of e-hailing vehicles, which include health checks, scheduled vehicle inspection, insurance coverage as well as the issuing of driver cards.
Nancy said the service operators are given a grace period of a year to comply with the requirements before enforcement is carried out.
She added that complaints on these services, whether from the operators, drivers or users, could be officially directed to SPAD and CVLB.
She also said currently there is no need for a tribunal to be set up to handle complaints regarding e-hailing service operators and taxis as proposed by several members of parliament, since the SPAD Complaints Department plays a similar function.