Mercedes-Benz Malaysia Sdn Bhd (MBM) yesterday announced an additional authorised dealer partner, Auto Commerz Sdn Bhd, at the launch of the interim Mercedes-Benz Auto Commerz Autohaus.
MBM and Auto Commerz have allocated an investment of over RM10 million over the next two years for the new dealership.
“We strongly believe that the introduction of a new dealer group in Malaysia will enable us to continue strengthening our brand presence in this country and deliver superior customer experience to our customers.
“A competitive business environment breeds excellence and this will ensure our customers will continue to receive The Best or Nothing in customer service and products,” said MBM president and chief executive officer Dr Claus Weidner.
Tailored to a specialised one-to-one experience for customers, the interim Mercedes-Benz Auto Commerz Autohaus is able to display four showroom vehicles with official accessories and merchandise, and financial services from Mercedes-Benz Services Malaysia.
An interim facility, the newly launched temporary Autohaus is fully compliant with the Mercedes-Benz Presentation System II (MPS II), the global Autohaus benchmark of customer experience, with the latest Mercedes-Benz Corporate Identity (CI).
“As we are supported by strong global experience and expertise, we will continue to maintain the Mercedes-Benz brand and also take customer experience to greater heights in Malaysia.
“We are driven by our values of integrity, excellence, endeavor, continuity and humility, to meet the customers and business environment needs with a vision to build long-term relationships with our customers,” said Auto Commerz Sdn Bhd dealer principal Eric Khoo.
Auto Commerz Sdn Bhd is part of the Swire Group, a highly diversified global business group which has been in operation for over 200 years focusing on five key industries, namely property, aviation, marine services, food and beverages and trading and industrial.
Through its various trading operations within Swire Group, the conglomerate distributes and retails various automotive brands in Asia including retailing Mercedes-Benz vehicles in Taiwan, and now Malaysia.
Dr Weidner said he is confident the new dealership will further enhance customer experience in Malaysia by leveraging Swire Group’s international presence, industry knowledge and experience.
MBM has 32 dedicated dealerships nationwide, making it the largest premium automotive dealer network in the country.
The Mercedes-Benz Auto Commerz Autohaus is located at G-1, PV128, Jalan Genting Klang, 53300 Kuala Lumpur.
For more information, please call +603-8069 9077.